A Credit Union’s Guide to Establishing Effective Data Governance

If data isn’t governed properly, your credit union could be at risk. Consider these best practices for a well-managed data governance strategy. The foundation for a successful analytics program is data. Without accurate, quality data, it’s nearly impossible to make informed business decisions. As data becomes an even greater asset for the credit union, the […]

Cultivating a Data-Driven Culture Within The Credit Union

Achieving success with data analytics isn’t just a matter of acquiring robust BI software or hiring a data scientist and teams of analysts. It requires a shift in how the credit union embraces data which requires the participation of all employees at every level. It also requires transparency, solid processes, and buy-in from executive decision-makers.  […]

Putting Strategy Before Software

Warren Buffet famously once said: “Price is what you pay, value is what you get.”  Consider the last technology and software investments your credit union made to keep the organization running.  Are you getting true value from the dollars spent?  Are you maximizing all capabilities these IT investments offer? Have you calculated a measurable ROI? […]

anchor holding you back

A:360 Podcast #13 – Common Pushbacks for Analytics

Today’s A:360 discusses some of the common pushbacks that I often hear surrounding data, analytics, and becoming a data-driven organization. In this podcast, I’ll dispell some of these common pushbacks and explain how you can overcome these misconceptions and challenges. Watch and Listen Click to Watch on YouTube. Listen to the Podcast Click to Listen […]

Change Management: Change vs. Transition

Most are familiar with the stages of grief that individuals go through during the grieving process. Similarly to grief, there are also stages an individual goes through when faced with change. Understanding the psychological steps involving organizational change management can help managers better assist employees through the change process. Change vs. Transition in Change Management […]

Ten Reasons Why Your Change Efforts Failed

We have previously discussed how change and change efforts are crucial for organizations to stay competitive and relevant in a rapidly evolving business world. However, according to the Harvard Business Review, 70% of change efforts fail. Change can often be intimidating for everyone, but, as a manager or higher level employee, the pressure associated with […]

Preparing Employees to Become Data-Driven

We have previously discussed how becoming data-driven is essential for organizations in today’s digital world. In fact, the Society for Industrial Organizational Psychology listed maximizing data and applying analytics first in its list of the top 10 workplace trends of 2016. While learning how to maximize data and analytics to improve efficiency and make better […]

Six Ways Focus Groups Improve Organizational Effectiveness

Focus groups offer several opportunities to improve organizational effectiveness. In a previous post, we provided a basic introduction to purpose and process of leading a focus group. Before jumping ahead in this post, we highly recommend reviewing our introduction to focus groups. Below, we address six great benefits and outcomes of leading focus groups within […]

bank and credit union innovation

Can Banks and Credit Unions Become Tech Companies?

I’ve thought more and more about this question in the past few months: can traditional financial institutions (retail banks and credit unions, specifically) become (or, at minimum, act like) technology companies? Critique to this article might very well be, “who cares whether traditional FIs can be classified as technology companies.” Admittedly, the debate is predicated […]

training Millennials

Five Techniques for Training Millennials

In a recent post, we talked about employee retention and meeting employee needs more effectively. While it’s great to to be able to identify weaknesses and make changes along the way, sometimes starting strong with training can make an even larger impact when it comes to employee retention. In a prior post, we noted that […]