Change Management: Change vs. Transition

Most are familiar with the stages of grief that individuals go through during the grieving process. Similarly to grief, there are also stages an individual goes through when faced with change. Understanding the psychological steps involving organizational change management can help managers better assist employees through the change process. Change vs. Transition in Change Management […]

Ten Reasons Why Your Change Efforts Failed

We have previously discussed how change and change efforts are crucial for organizations to stay competitive and relevant in a rapidly evolving business world. However, according to the Harvard Business Review, 70% of change efforts fail. Change can often be intimidating for everyone, but, as a manager or higher level employee, the pressure associated with […]

organizational development

What is Organizational Development?

Organizational development (OD) is a field that helps improve organizational effectiveness with a major focus on change management and strategic initiatives. Put simply, OD helps organizations overcome challenges and maximize change at work. Organizational development is an area presenting one of the largest opportunities for companies right now. Unfortunately, organizational development is an area that […]

Preparing Employees to Become Data-Driven

We have previously discussed how becoming data-driven is essential for organizations in today’s digital world. In fact, the Society for Industrial Organizational Psychology listed maximizing data and applying analytics first in its list of the top 10 workplace trends of 2016. While learning how to maximize data and analytics to improve efficiency and make better […]

industrial organizational psychology

What is Industrial Organizational Psychology?

Some of our more recent posts have included topics about employee engagement, turnover, Millennials, and other similar topics. They tend to have been focused more around the people that make up an organization. While The Knowlton Group’s objective is to help organizations become data-driven, we also recognize the importance of taking into consideration how some […]

Six Ways Focus Groups Improve Organizational Effectiveness

Focus groups offer several opportunities to improve organizational effectiveness. In a previous post, we provided a basic introduction to purpose and process of leading a focus group. Before jumping ahead in this post, we highly recommend reviewing our introduction to focus groups. Below, we address six great benefits and outcomes of leading focus groups within […]

focus group

What is a Focus Group?

Many organizations overlook the benefits of conducting a focus group. Although they might appear to just be an open forum for employees to complain, a focus group is one of the most time and cost effective ways to gather honest information and feedback from employees. Though upper management consists of highly talented and intelligent individuals, […]

training Millennials

Five Techniques for Training Millennials

In a recent post, we talked about employee retention and meeting employee needs more effectively. While it’s great to to be able to identify weaknesses and make changes along the way, sometimes starting strong with training can make an even larger impact when it comes to employee retention. In a prior post, we noted that […]

Hierarchy of Needs

Employee Retention and Psychology

One of our previous posts discussed turnover and the significant cost companies incur as a result of employees quitting their jobs. So what can management do to improve employee retention and minimize their turnover costs? A possible solution lies in one of the most famous psychological theories on motivation. The “Hierarchy of Needs Back in […]