turning data into information

When Life Gives You Data, Make Information

For starters, yes the title is a terrible play on “when life gives you lemons, make lemonade”. Bad jokes aside, I hear too frequently how organizations need more and more data. I’m a data guy – I’m all about data. But there is a subtle difference between having more data and more information. Below is […]

Preparing Employees to Become Data-Driven

We have previously discussed how becoming data-driven is essential for organizations in today’s digital world. In fact, the Society for Industrial Organizational Psychology listed maximizing data and applying analytics first in its list of the top 10 workplace trends of 2016. While learning how to maximize data and analytics to improve efficiency and make better […]

industrial organizational psychology

What is Industrial Organizational Psychology?

Some of our more recent posts have included topics about employee engagement, turnover, Millennials, and other similar topics. They tend to have been focused more around the people that make up an organization. While The Knowlton Group’s objective is to help organizations become data-driven, we also recognize the importance of taking into consideration how some […]

Six Ways Focus Groups Improve Organizational Effectiveness

Focus groups offer several opportunities to improve organizational effectiveness. In a previous post, we provided a basic introduction to purpose and process of leading a focus group. Before jumping ahead in this post, we highly recommend reviewing our introduction to focus groups. Below, we address six great benefits and outcomes of leading focus groups within […]

bank and credit union innovation

Can Banks and Credit Unions Become Tech Companies?

I’ve thought more and more about this question in the past few months: can traditional financial institutions (retail banks and credit unions, specifically) become (or, at minimum, act like) technology companies? Critique to this article might very well be, “who cares whether traditional FIs can be classified as technology companies.” Admittedly, the debate is predicated […]

focus group

What is a Focus Group?

Many organizations overlook the benefits of conducting a focus group. Although they might appear to just be an open forum for employees to complain, a focus group is one of the most time and cost effective ways to gather honest information and feedback from employees. Though upper management consists of highly talented and intelligent individuals, […]

training Millennials

Five Techniques for Training Millennials

In a recent post, we talked about employee retention and meeting employee needs more effectively. While it’s great to to be able to identify weaknesses and make changes along the way, sometimes starting strong with training can make an even larger impact when it comes to employee retention. In a prior post, we noted that […]

broadly distributed data and analytics

Centrally Driven, Broadly Distributed – Part 2

In our previous post, we introduced you to the data and analytics management methodology, “centrally driven, broadly distributed”. Having discussed the reasons why a “centrally driven” approach to data and analytics is optimal, this post will dive into the second half of the quote, “broadly distributed”. “Broadly Distributed” Analytics Takes Down Silos In many organizations […]

Hierarchy of Needs

Employee Retention and Psychology

One of our previous posts discussed turnover and the significant cost companies incur as a result of employees quitting their jobs. So what can management do to improve employee retention and minimize their turnover costs? A possible solution lies in one of the most famous psychological theories on motivation. The “Hierarchy of Needs Back in […]

centrally driven

Centrally Driven, Broadly Distributed – Part 1

In Thomas Davenport’s “Competing on Analytics: The New Science of Winning”, one of the first chapters of the book defines the common attributes of analytically-driven organizations. Davenport discusses that one of the critical aspects to success in analytics revolves around taking an enterprise-level approach to managing data and analytics. He then quotes Harrah’s Entertainment’s management […]