Change Management: Change vs. Transition

Most are familiar with the stages of grief that individuals go through during the grieving process. Similarly to grief, there are also stages an individual goes through when faced with change. Understanding the psychological steps involving organizational change management can help managers better assist employees through the change process. Change vs. Transition in Change Management […]

Most Viewed Analytics Articles of the Year (so far)

We’ve published quite a few articles this year! With the number of articles published, we wanted to create a post where we summarized our top ten most viewed articles about data and analytics. So, without further ado, here they are: 1. 5 Steps to Developing Your Business Intelligence Strategy From Brewster Knowlton of The Knowlton […]

flywheel effect analytics

Analytics and “The Flywheel Effect”

If you are a doubter on the power of leveraging data and analytics, you belong to an increasingly small group of non-believers. While we are all starting to agree on the power of analytics, actually implementing a data and analytics program is more challenging than it may seem. From the importance of having a clearly […]

Ten Reasons Why Your Change Efforts Failed

We have previously discussed how change and change efforts are crucial for organizations to stay competitive and relevant in a rapidly evolving business world. However, according to the Harvard Business Review, 70% of change efforts fail. Change can often be intimidating for everyone, but, as a manager or higher level employee, the pressure associated with […]

organizational development

What is Organizational Development?

Organizational development (OD) is a field that helps improve organizational effectiveness with a major focus on change management and strategic initiatives. Put simply, OD helps organizations overcome challenges and maximize change at work. Organizational development is an area presenting one of the largest opportunities for companies right now. Unfortunately, organizational development is an area that […]

turning data into information

When Life Gives You Data, Make Information

For starters, yes the title is a terrible play on “when life gives you lemons, make lemonade”. Bad jokes aside, I hear too frequently how organizations need more and more data. I’m a data guy – I’m all about data. But there is a subtle difference between having more data and more information. Below is […]

Preparing Employees to Become Data-Driven

We have previously discussed how becoming data-driven is essential for organizations in today’s digital world. In fact, the Society for Industrial Organizational Psychology listed maximizing data and applying analytics first in its list of the top 10 workplace trends of 2016. While learning how to maximize data and analytics to improve efficiency and make better […]

industrial organizational psychology

What is Industrial Organizational Psychology?

Some of our more recent posts have included topics about employee engagement, turnover, Millennials, and other similar topics. They tend to have been focused more around the people that make up an organization. While The Knowlton Group’s objective is to help organizations become data-driven, we also recognize the importance of taking into consideration how some […]

Six Ways Focus Groups Improve Organizational Effectiveness

Focus groups offer several opportunities to improve organizational effectiveness. In a previous post, we provided a basic introduction to purpose and process of leading a focus group. Before jumping ahead in this post, we highly recommend reviewing our introduction to focus groups. Below, we address six great benefits and outcomes of leading focus groups within […]

bank and credit union innovation

Can Banks and Credit Unions Become Tech Companies?

I’ve thought more and more about this question in the past few months: can traditional financial institutions (retail banks and credit unions, specifically) become (or, at minimum, act like) technology companies? Critique to this article might very well be, “who cares whether traditional FIs can be classified as technology companies.” Admittedly, the debate is predicated […]